Mary Kay Ash, the cosmetic mogul, had a very good way of approaching people. She said to pretend that every single person you meed has a sign around his or her neck that reads, “Make me feel important.” Her genuine concern for others catapulted her out of poverty and was the secret to her success.
Your challenge today is to write how how you make people feel important, or, how could you make them feel important. Because of the many different people we interact with in our lives, this may require a little work.
- Family: Write down the names of each of your immediate family members. Reflect for a few minutes on each of them and write down what you think would make them feel important.
- Friends: While not as important as family, your friends should also be made to feel important. You can share how important their friendship is or how much you respect them and enjoy your time together.
- Clients/customers: The life line for all businesses, yet we often don’t treat out clients/customers with respect. Importance is shown by listening to what they have to say, answering their questions with a complete answer, paying attention to them and not let other people, phones, etc, interrupt . And most important, the thank you when they leave.
- Everyone else: Small things like smiling at people, saying “good morning” when passing or some other form of acknowledgement.
In the beginning this might take some work, but once it becomes a habit it will become second nature. All of us are in the people business and this is a sure way to connect.
To bee what we are, and to become what we are capable of becoming, is the only end in life.