“You don’t have enough experience in our industry.” For some types of businesses, such as a brain surgery, experience counts, but for many others, experience within an industry may be the wrong reason to hire. Exactly what does 10 years of experience in an industry tell you?
Over the years I have had an opportunity to hire many people for one of my firms. The most significant thing that I learned was that experience was not necessarily the factor that made a good employee. There are many levels of “experience” and it’s very difficult to tell during an interview or from a resume if that “experience” was done well.
Another requirement I don’t believe in, is that of education. Some companies will not even look at a person without a college degree or, in some cases a master’s degree. There are many intelligent people that, for some reason or another, did not excel in the classroom. Along the same line, the school one graduates from is also given a lot of consideration when hiring. Remember, you are not hiring a school, or the affordability factor that may have allowed a person to go to a prestigious university. It’s possible that too much education may do more harm than good.
Another caveat is the resume. A lot of big words and impressive responsibilities are included in all resumes; unfortunately, there is not real way to know how much factual information is included.
If experiences, education and resumes are not the main reasons for hiring someone, how do you hire?
I have several items for consideration:
- Values: as a business owner you have built your foundation upon your values. It makes sense to find out the values of those that you are considering hiring.
- Hiring is a critical happening, especially in a small business. The ideal employee is one who wants to work for you and your firm. This can be determined by asking the applicant what he/she knows about your firm and why it was chosen as a place of employment. Shy away from those that answer, I just need a job.
- Last but not least is that feeling in your gut; listen to it.
Every full-time employee will change the nature of a small business. The business has increased its capability and so has the responsibilities of the owner with training, accounting, supervision, etc.
Don’t be in a hurry; find the one that is best suited to contribute to future growth and is willing to take on the responsibility and accountability.
Change is the only constant in the life of a business, and a new employee in a small business will lead that change; be ready for it.
Nick J. Petra CFP a business is like a tree, if it doesn’t grow it dies, let us help you grow.