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Posts Tagged ‘customer expectations’

Small Business Customers and their expectations (frame this blog and post it on your wall)

To succeed, a small business owner ( or service/product salesperson) must not only meet but exceed their customers’ expectations. This includes the establishment of solid personal relationships. Let’s look at a few of the characteristics that make up personal relationships: KNOWLEDGE:  this is a shared process. In a business transaction, both the client and the…

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